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Last updated: 19 August 2026
Greenwood Building Supplies Ltd respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect personal information when you visit our website, create an account, place an order, apply for a trade account, contact us or otherwise use our services.
Greenwood Building Supplies Ltd is the data controller responsible for your personal information.
Greenwood Building Supplies Ltd
Site 4, Unit 2
Cold Hesledon Industrial Estate
Murton, Seaham
County Durham
SR7 8ST
Company number: 17368807
If you have any questions about this Privacy Policy or how we use your information, please contact us using the contact details provided on our website.
We may collect information including:
Your name
Billing and delivery address
Email address
Telephone number
Account login details
Order and purchase information
Payment and transaction information
Trade account information
Company information where applicable
Information you provide when contacting us
Information relating to delivery and collection
Website usage and technical information
We do not need to receive or store your full payment card details when you make a payment through our online payment provider.
We may use your personal information to:
Process and fulfil your orders
Arrange deliveries and collections
Process payments
Manage customer accounts
Process trade account applications
Communicate with you about your orders
Respond to enquiries
Provide customer service
Deal with refunds, returns and complaints
Maintain and improve our website and services
Prevent fraud and protect the security of our business
Meet our legal and regulatory obligations
Send marketing communications where you have provided appropriate consent
Online payments may be processed by third-party payment service providers.
Your payment information may be transmitted securely to the relevant payment provider to process your transaction. We do not use your full payment card details for purposes other than processing your payment.
You should also review the privacy information provided by the payment provider used when completing your purchase.
Our website may use cookies and similar technologies to ensure that the website functions correctly, remember preferences, improve the user experience and understand how visitors use our website.
Some cookies may be placed by third-party services used by our website.
Where required by law, we will ask for your consent before placing non-essential cookies on your device.
We may share personal information with trusted third parties where this is necessary to provide our services.
These may include:
Payment service providers
Website and hosting providers
Delivery and courier providers
IT and technical service providers
Accounting and professional service providers
Fraud prevention and security services
Government bodies, regulators or law enforcement where legally required
We do not sell your personal information to third parties.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
Some information may need to be retained for longer where we are required to do so by law, for accounting and tax purposes, to resolve disputes or to protect our legitimate business interests.
Depending on the circumstances, you have rights under UK data protection law, including the right to:
Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information
Request restriction of processing
Object to certain types of processing
Request transfer of information in certain circumstances
Withdraw consent where processing is based on consent
You may also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your personal information has not been handled correctly.
Where we send marketing communications by email or other electronic means, we will do so in accordance with applicable data protection and electronic marketing laws.
You can unsubscribe from marketing communications at any time by using the unsubscribe option provided or by contacting us.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Our website may contain links to websites operated by third parties.
We are not responsible for the privacy practices, security or content of third-party websites. We recommend checking the privacy policy of any external website you visit.
We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal requirements.
Any updated version will be published on this page with a revised “Last updated” date.
If you have questions about this Privacy Policy or how we handle your personal information, please contact:
Greenwood Building Supplies Ltd
Site 4, Unit 2
Cold Hesledon Industrial Estate
Murton, Seaham
County Durham
SR7 8ST
Company number: 17368807
New Website Offer
Claim 5% across our full range until the end of September.
Use Code “Web5”
Limited to 5 usages.
This is a guide only. Corners, gates, slopes and ground conditions can change the quantities, so give us a ring and we will check it over with you.
